Frequently Asked Questions
Everything you need to know about bringing LĒVO into your home.
What is the standard shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, LĒVO ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that a restocking fee may apply to oversized furniture pieces.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your LĒVO account to view real-time updates on your delivery.
Are your materials sustainably sourced?
Yes, sustainability is at the core of our brand. We partner with artisans who use FSC-certified wood, recycled textiles, and eco-friendly finishes whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm and Klarna for larger home investments.