Returns & Exchanges
At LĒVO, we want you to be completely satisfied with your home essentials, which is why we offer a 30-day return window for items in their original condition. If your purchase doesn't perfectly fit your space, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.
- 3.Attach the Label
Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received at our warehouse, we will process your refund or ship your exchange within 5-7 business days.